Lead retrieval is the process and technology exhibitors use to capture attendee contact data at trade shows and congresses, typically by scanning badges or QR codes.
For B2B exhibitors, lead retrieval turns booth traffic into actionable CRM data. Quality depends on consent, scan workflow and fast follow-up after the event.
Exhibitors invest in booth design, demos and scan-based lead capture while organizers sell floor packages, traffic zones and show-wide logistics. Success is judged on qualified conversations and follow-up speed, not booth visitors alone.
Exhibitors who cannot capture and follow up on leads quickly lose ROI. Organizers who cannot prove traffic and scan volume struggle to renew booth sales.